🛎️ OYO expands, Amadeus delivers, and Otelier upgrades IntelliSight

Happy Thursday! Welcome to RemoteHotelier. I’d like to start this edition with a warm welcome to the 11 new subscribers, thanks for joining!

I honestly thought the summer period would leave us with little news to talk about. But I was completely wrong. There’s plenty of good stuff this week, so let’s get started.

In today’s newsletter:

🌏 OYO expands its reach and upgrades its global tech

📊 Amadeus grows while investing €700M in innovation

🚀 Otelier upgrades IntelliSight

🏨 + 5 hotel deals & developments

🗞️ + 5 hotel tech extra news

#1 OYO expands its reach and upgrades its global tech.

The company acquired short-term rental operator MadeComfy for $50 million in Australia and partnered with IBS Software to boost its digital infrastructure worldwide.

• OYO is looking to expand its presence in Australia and New Zealand.

• MadeComfy will maintain its brand and benefit from OYO’s tech and revenue tools.

• OYO will integrate IBS’s iStay platform for real-time content, pricing, and availability.

• They plan to integrate membership programs to provide unified services globally.

Why this matters: For hotels, this signals a future where platforms like OYO may offer more tech leverage and access to broader demand, without giving up brand identity. Also, it’s not very common to see a big company making moves in two key areas at the same time, so this is quite remarkable and worth paying attention to.

#2 Amadeus grows while investing €700M in innovation.

Amadeus published the results of 2025's first half, with a 6.8% revenue growth. They also showed strong performance across multiple segments and continued investment in innovation.

• They invested more than €700 million in research and development, paving the way for more future growth. 

• This positive achievement shows potential for future advancements in the hospitality tech sector.

• They acquired ForwardKeys back in May for €15.3 million, and that was the 20th acquisition since 2012.

Why this matters: Increasing revenue is hard. But increasing revenue while handling multiple acquisitions must be really tough. Amadeus achievements in strategic investments highlight its ability to lead innovation in hospitality tech.

#3 Otelier upgrades IntelliSight

Otelier released a major upgrade to IntelliSight, its flagship business intelligence platform. They rebuilt it using modern architecture to offer faster, cleaner, and more flexible data integration across hotel operations.

• This update aims to give hoteliers unified visibility into both financial and operational performance, improving decision-making at both levels.

• It integrates with Opera Cloud, Sage Intacct, and HotelKey for broader data input.

• They offer modular dashboards, portfolio scalability, and mobile access for real-time use across departments.

Why this matters: Most hotel BI tools focus on either revenue or operations, but IntelliSight wants both. For hoteliers, this means fewer data silos, faster insights, and decisions based on data. In a market where every percentage point of margin matters, tools like this can directly impact profitability.

💡 2025 Cloud PMS Comparison Sheet for Hotels

We’ve put together a free, simple comparison sheet with the top 30+ cloud PMS. You can see the best options at a glance and save yourself hours of research.

🏨 DEALS & DEVELOPMENTS

• ActivumSG acquires Fairmont La Hacienda in Spain for €175 million.

• Choice Hotels paid approximately $112 million to fully acquire Choice Hotels Canada, aiming to expand its market presence with 350 hotels.

• Hyatt penetrates into Estonia with Hyatt Place Tallinn, improving its Baltic presence.

• Preferred Hotels & Resorts partners with DayBlink to improve commercial terms for over 600 properties.

• TRIBE Hotels is expanding across Europe. With 35 new projects, they're pushing the midscale segment.

🔦 IN THE SPOTLIGHT

Doesn’t it, though? This is the opening sentence of a longer post, but it resonated with me. Not very long ago, I worked on a project for removing “physical barriers” and push mobility in hotels.

Removing the front office in a hotel brings expected reactions (hello resistance to change 👋), but a few others (sort of) unexpected challenges. Just to mention a few:

• Hotel staff having to interact with guests in an altered state, to say the least.

• Not having a firm surface where guests can fill/sign papers.

• Where the h*ll do we put the printer?

All these were resolved with patches. Well, not the altered state of the guests. Not much we could do there. But my point is that a few months after, COVID hit. And very soon, I was involved on a project to bring back the “physical barriers“ as soon as possible.

Let’s be honest, it’s impossible to predict a global shutdown that nukes the entire industry in a few weeks. But I think the best approach, as with many other topics, is a hybrid method.

I advocate for mobility, but I think to completely remove the desk is a big mistake. However, combining mobility with smaller front offices could be a good balance between the guest feeling more welcome and staff having something to be behind if they need/want to.

🗞️ HOTEL TECH EXTRAS

• RateGain partners with Cloudbeds to improve hotel distribution using AI.

• Stayntouch expands its partnership with TPG Hotels & Resorts for over 1,400 rooms.

• Anacove integrates its software energy management solutions with major providers like HotelKey, Sabre, Cloudbeds, and Visual Matrix.

• Ayala Land Hospitality partners with IDeaS to use advanced revenue management software.

• Amadria Park adopts Shiji's Daylight PMS and Infrasys POS across its properties.

That’s a wrap for today, thank you for reading.

If you’re not subscribed yet, you can sign up here. If you’re already a subscriber and want to help out, you can:

• Share it on social media, forward it to coworkers, or follow the LinkedIn page. Every bit helps a lot!

• Move it to your Primary inbox following this guide so you don’t miss any editions.

• Looking for past issues? Browse the full archive here.

• Any feedback? Reply to this email or send me a message.

See you next week!
Jose