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  • 🛎️ HiJiffy decodes AI in hotels, autonomous hotel kitchens and Triptease gets smarter

🛎️ HiJiffy decodes AI in hotels, autonomous hotel kitchens and Triptease gets smarter

Also, $1 billion funding in travel tech and Visit Group acquires GODO

Hi there, welcome to RemoteHotelier.

In today’s newsletter:

🤖 AI boosts efficiency while preserving human hospitality

🏨 Triptease updates enhance hotel marketing and guest acquisition

🔗 Visit Group acquires hospitality software provider GODO

🧑‍🍳 Appetronix introduces autonomous kitchens revolutionizing hotel dining

💰 Ramp and Archer raise over $1 billion funding

🤝 + 5 new integrations & partnerships

🎁 + 5 other news you might like

🤖 AI boosts efficiency while preserving human hospitality

HiJiffy's white paper explores balancing AI automation with personal interactions in hospitality using data from 16 million messages. It highlights AI's time-saving benefits but stresses maintaining the human touch.

  • HiJiffy's white paper examines integrating AI in hospitality, analyzing data from 16 million guest messages.  

  • Over 86% of hotel professionals see AI as time-saving, but staff prefer human-led management for personal interactions.  

  • Challenges are highlighted about AI limits, with an AI Readiness Checklist advising hotels on optimizing automation strategies.  

  • HiJiffy stresses AI should boost efficiency while maintaining the human touch, serving as a guide for industry transitions.

Why this matters: The hospitality industry must balance efficiency with personalized guest experiences as AI integration accelerates. HiJiffy's insights help hoteliers navigate this transition, emphasizing human-led interactions' irreplaceable value. This resource aids stakeholders in leveraging AI to enhance services without sacrificing the essential human connection, crucial for competitive advantage and customer satisfaction.

🏨 Triptease updates enhance hotel marketing and guest acquisition

Triptease updated its Data Marketing Platform, introducing features like Triptease Audiences and enhanced personalization to help hotels create targeted marketing campaigns, increase direct bookings, and enhance guest experiences, reducing OTA dependence.

  • Triptease has announced updates to its Data Marketing Platform, enhancing multi-channel marketing campaigns for hotels.  

  • The new features include Triptease Audiences, Date Boost, and a Campaign Manager to streamline marketing initiatives.  

  • The redesigned website personalization product, Triptease Messages, now offers device-specific designs and multimedia capabilities.  

  • These updates aim to increase direct hotel bookings, reduce OTA reliance, and improve guest experience.  

Why this matters: With Triptease’s enhanced platform, hotels may gain competitive marketing advantages previously dominated by OTAs. Streamlined campaigns and better targeting promise increased direct bookings, more personalized experiences, and improved margins, potentially revolutionizing the hospitality industry’s digital marketing strategy as it shifts focus towards direct guest engagements.

🔗 Visit Group acquires hospitality software provider GODO

Visit Group's acquisition of GODO, supported by a €100 million investment from PSG Equity, strengthens Nordic hospitality operations. It enhances distribution and leadership, setting new industry efficiency and satisfaction standards.

  • Visit Group's acquisition of GODO strengthens its leadership in the Nordic hospitality and experience industry.  

  • The integration of GODO's Travia platform enhances Visit Group's distribution capabilities, improving real-time supplier connections.  

  • A €100 million growth investment from PSG Equity supports Visit Group's expansion and solution depth in the Nordic market.  

  • Leadership changes, including the appointment of Richard Wiegmann as CEO, demonstrate Visit Group's commitment to growth and industry leadership.

Why this matters: This acquisition not only strengthens Visit Group's presence in the Nordic market but may set a new technological benchmark, pushing competitors to innovate. Enhancing distribution and operational efficiency can drive revenue growth, potentially reshaping customer expectations and influencing the broader hospitality industry’s direction in the region.

🧑‍🍳 Appetronix introduces autonomous kitchens revolutionizing hotel dining

Appetronix's fully autonomous kitchens use advanced robotics and AI to enhance efficiency and manage labor shortages in busy environments like hotels. This could revolutionize the food service industry by improving operational consistency.

  • Appetronix has innovated fully-autonomous kitchens for hotels, addressing labor shortages and operational demands in busy environments.  

  • They launched a fully-autonomous kitchen in Columbus, Ohio, and are branching into Asian and Mexican cuisines.  

  • The technology uses Viam’s AI platform for real-time quality monitoring, predictive maintenance, and smart inventory management.  

  • Autonomous kitchens could revolutionize the food service industry by solving staffing issues and improving operational consistency.

Why this matters: Autonomous kitchens like those from Appetronix can revolutionize the hospitality industry's approach to staffing and operations. By reducing dependency on human labor, they address critical shortages and enhance 24/7 service capabilities. This shift could alter industry standards, offering more consistent and efficient service with a diverse menu selection.

💰 Ramp and Archer raise over $1 billion funding

Startups like Ramp and Archer Aviation raised over $1 billion, spotlighting investor confidence in travel tech. This funding supports AI-driven innovations in corporate efficiency and urban mobility like flying taxis.

  • Ramp has raised $200 million in Series E funding, raising its valuation to $16 billion.

  • Archer Aviation secured $850 million to advance urban air taxi networks for the 2028 Los Angeles Olympics.

  • The funding highlights a reliance on AI to enhance travel solutions and urban mobility infrastructure.

  • This week’s over $1 billion fundraising shows a strong trend toward innovations in global travel experiences.

Why this matters: The significant investment in startups like Ramp and Archer Aviation indicates a transformative period for travel and expense management. With new AI features and urban mobility solutions, these innovations promise to revolutionize the travel industry, enhancing efficiency and urban interaction globally, especially in congested cities and corporate systems.

New integrations & partnerships

🌍 Amadeus expands global youth employability in hospitality.

Amadeus and the World Sustainable Hospitality Alliance are expanding a global youth employability program, focusing on digital skills and inclusivity. Successful pilots offer a model for industry-wide sustainability and impact.

🤝 Rate Yield integrates with Infor HMS boosting revenue.

The integration of Rate Yield and Infor HMS improves hotel operations by retaining historical data, enabling real-time pricing and insightful reporting. It’s empowering hoteliers with enhanced decision-making and revenue potential.

🏨 Elavon partners with Wyndham to streamline hotel payments.

Elavon's partnership expansion introduces its Cloud Payments Interface to over 6,000 Wyndham franchisees in the U.S. and Canada, optimizing payment processes, boosting security, and enhancing guest experiences with mobile capabilities.

🔗 First Hospitality modernizes with Stayntouch tech partnership.

First Hospitality partners with Stayntouch to modernize hotel management via a mobile-focused PMS. This enhances operational efficiency and guest experience, highlighting the industry's shift towards agile tech solutions.

🤝 Infor and SHR partner to enhance hotel guest experience.

Infor partners with SHR to create a unified hospitality platform, streamlining hotel operations and improving guest experiences. This integration simplifies tech stacks, enhances bookings, and fosters smarter revenue planning for profitability.

Other news & articles you might like

  • LG launches Pro: Centric+ hotel TV platform for innovation.

  • Choice Hotels leads EMEA growth with franchising momentum.

  • Exclusive Resorts acquires stake in Onefinestay expansion.

  • ShareIt Online connects 12,500 hotels worldwide efficiently.

  • Hyatt acquires Playa Hotels, expands all-inclusive resorts.

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